Choral Club and Product Orders: 1-866-742-7212
All Other Inquiries: 1-615-819-2639
Monday-Friday 8:30 am - 5:00 pm CT
P.O. Box 3607
Brentwood, TN 37024
Jubilate Music Group wants you to be completely satisfied with your purchase. But under the following conditions, products may be returned within 60 days of purchase for full credit:
- Incorrectly shipped items.
- Damaged or defective items.
- All returned items must have been purchased directly from Jubilate Music Group.
- All returned materials must be in like-new condition. Items with stickers or other markings cannot be accepted and will be returned at the customer's expense.
- All items must be returned postpaid.
- All returns must be authorized by Jubilate Music Group. To obtain an Return Authorization and further instructions, please contact us at 1-866-742-7212 or firstname.lastname@example.org.
The following items may not be returned:
- Recorded products
- Reproducible products (i.e., certain children’s musicals, rehearsal tracks, etc.)
- Accompaniment instrumental parts (i.e., cantata orchestrations)
- Preview packs
- Opened software/CD Roms
- Out-of-print items
- Items shipped to Canada or other international locations. If there is an error on your order, please contact us.